Customer Service


The preparation of orders is followed by standard procedure, which allows the correct identification of materials and the necessary information for the certification of product.

… and flexibility

Thanks to the flexibility of our stock management process, the M&S Metalltrade is able to satisfy both the huge and the small requests.

Ad-hock customer service

CONSULTANCY: only what you need

The experience earned from the everyday relationship with the industry of semi-finished products and with foundries allows us to analyze the feasibility of your requirements in order to find win-win solutions. Thanks to our service, you can avoid the management of waste, which arise from processing and you can as well avoid the remnant inventory.

In addition, our service offers:

  • Cutting of solid and hollow bars in the lengths requested by the customer
  • Cutting of sheets to the specified dimensions.
  • Procurement of special alloys and profiles.


All our alloys are certified according to UNI EN 10204

“Tailor made” Shipment

We distinguish ourselves with our attention to detail, providing customers the personalized packaging, taking the maximum care for the items realized according the technical drawing and protecting them during the shipment.

Our logistic system is organized in way to offer the efficient and high quality service of delivery using only the best transportation companies.



We manufacture customised products for our customers

Our quality of service draws on the long-standing relationship we have with the industry of semi-finished products: we analyse requests and find efficient solutions for them.

New demands and new ideas become new products for the most varied industries, including mechanical, hydraulic, construction and industrial applications.

All requests are developed based on the drawings supplied by the customer, using only high-quality and certified alloys. Our range of services also includes some surface treatments such as sandblasting, tumbling, and a number of heat treatments.